Frequently Asked Questions

Question 1

HOW CAN I SEE AN AVAILABLE PROPERTY/APARTMENT?

Answer

Call us to set up a tour at (484) 432-8578 or email us to set up a tour at Stonebridge@CollegeTownCommunities.com.

Question 2

DO I NEED TO ALREADY HAVE ROOMMATES OR CAN A ROOMMATE BE PROVIDED?

Answer

Any student will be accommodated at Stonebridge Campus Living. If you already have another student that you know you would like to live with, you will be placed with them, within the same property. If you are looking by yourself, you will be put on our “Roommate Needed List” and matched with other single tenants of the same gender using our Roommate Matching System. The roommate matching questionnaire is part of your initial application that you fill out prior to signing a lease to live at Stonebridge Campus Living. We use your answers to this questionnaire and compare them with other residents’ answers and match everyone accordingly.

Question 3

ARE THESE PROPERTIES FURNISHED?

Answer

SCL Residential Houses are not furnished. Polk on Third Apartments are fully furnished. Options vary by unit, but here is a brief overview of the furnishings offered: a sofa or loveseat, accent chair, coffee table, end table, media console, 27” HDTV, full-sized bed and hypoallergenic mattress, night table, desk, dresser, desk chair, counter seating or table seating.

Question 4

WHAT APPLIANCES ARE INCLUDED?

Answer

SCL Residential Houses are supplied with a full-sized refrigerator, a range/stove and washer/dryer. Some properties also include a dishwasher, garbage disposal and microwave. Please contact the leasing office for complete details on the property you are interested in. Polk on Third Apartments are supplied with a refrigerator/freezer, a range/stove, dishwasher and microwave. Free laundry facilities are located on each floor.

Question 5

ARE UTILITIES INCLUDED IN THE RENTAL AMOUNT?

Answer

SCL Residential Houses: Whole house high speed internet with password protected WiFi is included in your rental amount. Polk on Third Apartments: Electric, HD cable, high speed internet with password protected WiFi, water, sewer and trash are included in your rental amount.

Question 6

WHAT IS INCLUDED IN MY RENT PAYMENT?

Answer

SCL Residential Houses: Full service leasing office open 5 days a week, high speed internet, trash removal, 24/7 emergency maintenance, snow removal, lawn maintenance and a Personal Online Resident Portal that allows you to make online rental payments as well as 24 hour work order requests. Polk on Third Apartments: Access to the entire facility for the complete duration of your lease term, full service leasing office open 5 days a week, a fully furnished apartment, 27” HDTV in every unit, FREE laundry facilities on each floor, FREE HD cable & internet, 24/7 emergency maintenance, Personal Online Resident Portal that allows you to make online rental payments as well as 24 hour work order requests, and a secure package delivery system.

Question 7

IS THERE A SECURITY DEPOSIT?

Answer

Yes. Please see the Floor Plans & Pricing page of this website to view the property you are interested in to see the specific security deposit amount for that property or contact the Leasing Office. The balance will be returned to each tenant, within 30 days after the end date of their lease agreement, less any damage charges or outstanding balances that may have been incurred at that point.

Question 8

WHEN DO I PAY RENT?

Answer

Rent is to be paid by the 1st of every month of your contract. Arrangements can be made to pay a full semester in advance or a full year in advance if that is desired by the tenant.

Question 9

HOW DO I PAY RENT?

Answer

Rent payments can be made by check, money order, wire transfer, credit or debit cards (No cash will be accepted) in the Leasing Office or online through your Resident Portal account. Most debit cards have a daily limit for charges, so check with your bank to be sure you have the ability to make large payments before attempting payment. Convenience fees will apply to any online payment and vary depending on your payment method. Stonebridge Campus Living splits these fees with you and pays half, so the fee you pay is actually half of the entire fee. Checks are the cheapest way to pay!

Question 10

IS PARKING AVAILABLE ON SITE?

Answer

Please see the Floor Plans & Pricing page of this website to view the property you are interested in to see the specific parking available for that property. For SCL Residential Houses there is additional zoned parking available from the city of Bethlehem for $50 per year for 2 spots per house.

Question 11

WHO IS ALLOWED TO LIVE AT THESE PROPERTIES?

Answer

Any student enrolled at Lehigh University.

Question 12

CAN GUESTS/ VISITORS STAY OVERNIGHT?

Answer

Any tenant is allowed to have a guest visit or spend the night at any time without the need to register or sign them in. However, a guest is NOT allowed to stay for more the 3 days at a time. Roommate consideration must be taken into account with all visitors. Guests must be accompanied by the tenant whom they are visiting at ALL times when inside the property.

Question 13

WILL I HAVE A PRIVATE BEDROOM?

Answer

ALL tenants will have their own bedroom.

Question 14

HOW IS STONEBRIDGE CAMPUS LIVING PROPERTIES RENTED?

Answer

Stonebridge Campus Living properties are rented by the entire house/unit.

Question 15

HOW FAR FROM CAMPUS IS YOUR FACILITY?

Answer

SCL Residential Houses are located one or two blocks from Lehigh University campus. Polk on Third Apartments are located three blocks from Lehigh University campus.

Question 16

ARE PETS ALLOWED?

Answer

No. Pets are not allowed at Stonebridge Campus Living or Polk on Third properties. No pets are allowed to “visit” any of the properties at any time either, due to the possibility of spreading allergens or fleas that could be disruptive to other tenants in the property.

Question 17

ARE THERE LAUNDRY FACILITIES?

Answer

SCL Residential Houses include a free washer and dryer in every property. Polk on Third Apartments include free laundry facilities on each floor.

Question 18

WHEN WOULD I MOVE IN?

Answer

SCL Residential Houses leased for the 2021-22 year will begin on June 10, 2021. Polk on Third Apartment leases for the 2021-22 year will begin on June 3, 2021. Contact the Leasing Office for more information regarding your specific unit move-in date.

Question 19

HOW LONG IS A LEASE TERM?

Answer

All leases are a full year lease.

Question 20

DO YOU PERFORM BACKGROUND OR CREDIT CHECKS DURING THE APPLICATION PROCESS?

Answer

Background checks are performed on every student who wants to live at Stonebridge Campus Living or Polk on Third. A credit check is performed separately on the parental guarantor for the Stonebridge Campus Living tenant.

Question 21

IS THERE AN APPLICATION FEE TO APPLY FOR AN APARTMENT?

Answer

NO. There is no fee to apply to live at Stonebridge Campus Living. There is, however, a $100 nonrefundable Administrative Fee once you have decided to complete a lease to live at Stonebridge Campus Living. This Administration Fee covers the online application process, renewal lease generation, resident and guarantor screening, resident financial ledger maintenance, and 24-7 access to the online Resident Portal.

Question 22

IS ALCOHOL PERMITTED IN MY UNIT?

Answer

Assuming you are of the legal age, you may consume alcohol in your property/apartment. No alcohol is permitted in the outdoor areas and we expect tenants to follow ALL property guidelines and state/local laws.

Question 23

MAY I PAINT THE LIVING ROOM/ KITCHEN AREA/BEDROOM AREA?

Answer

No. The properties are already painted. You may decorate your property with posters, tapestries, holiday lights, etc. Please use thumb tacks or nails when hanging things on the walls. Do NOT use Tape, Glue, Gummy poster hangers, 3M double sided sticky pads, etc. Do NOT use wall decals, as they will delaminate the face of the drywall. Any unnecessary damage to the apartment walls could be deducted from your security deposit.

Question 24

DO I NEED TO BRING MY OWN BEDDING OR WINDOW TREATMENTS?

Answer

Every unit will include mini blinds on each window and you may add window treatments if you desire, but the blinds must stay in place.

Question 25

AM I REQUIRED TO CARRY RENTER’S INSURANCE?

Answer

Yes, renter’s insurance is required at all SCL Residential Houses and Polk on Third Apartments. Please go to the Resources page of this site for complete information.

Question 26

ARE YOUR FACILITIES DIRECTLY AFFILIATED WITH LEHIGH UNIVERSITY?

Answer

Our properties are solely rented to Lehigh University Students. We work closely with Lehigh University but are a privately-owned company.

Question 27

CAN GRANTS, SCHOLARSHIPS, STUDENT LOANS, OR FINANCIAL AID BE APPLIED TOWARDS RENT?

Answer

Yes. You may use financial aid proceeds or any other 3rd party payment process to pay for your rent at any of our facilities. Typically, financial aid proceeds are disbursed directly to the student who in turn can then use those proceeds to pay for housing. If a rental payment is due and the tenant has not received their source of aid yet, proper documentation of this delay in aid must be presented to management in order to avoid any late fees to your account.

Question 28

WHO DO I MAKE MY RENT OR SECURITY DEPOSIT CHECK PAYABLE TO?

Answer

For SCL Residential Houses checks can be made payable to Stonebridge Campus Living. For Polk on Third Apartments check can be made payable to Polk on Third.